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HHS Administration for Community Living
This site is being reviewed and updated as needed to comply with President Trump's executive orders.
Find help in your community by entering a location.
After June 20, 2025, DIAL’s telephone, text, and chat services will no longer be available. You can still use this website to search for ACL’s local disability programs and resources by entering your city and state or zip code. (Note: Please email us if there are any updates to these resources at: helpIT@acl.hhs.gov.)
If you are age 60 or older, or assisting someone who is, the Eldercare Locator is also available to help. The Eldercare Locator connects older adults with disabilities and their caregivers to trusted local resources, including transportation, housing, benefits, and community-based services. Call: 1-800-677-1116; Monday–Friday, 8:00 a.m. to 9:00 p.m. ET or visit eldercare.acl.gov.
The Disability Information and Access Line (DIAL) helps people with disabilities get connected to information about local community resources that support independent living. Launched in 2021 to help disabled people access COVID-19 vaccinations, DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.
Call or send a text message to trained staff.
Chat online with trained staff.
Who We Are
The Disability Information and Access Line (DIAL) helps people with disabilities access COVID-19 vaccinations and tests. DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.
DIAL can help you:
- Find local vaccination locations.
- Set up a vaccination appointment.
- Connect with local COVID testing options.
- Help with ordering free at-home test kits through COVIDtests.gov (including the tests that are more accessible for people who are blind or who have low vision)
Understand the directions for your COVID-19 at-home tests. - Connect with local supports, like accessible transportation, housing support, disability rights and other independent living resources.
DIAL’s staff are trained to work with people of various communication abilities and will spend as much time as needed to ensure effective communication.
The Disability Information and Access Line
Our partners
Established through a partnership between ACL and the Centers for Disease Control and Prevention, DIAL is operated as a collaboration between a consortium of organizations serving people with disabilities and USAging. The consortium includes:
- Association of Programs for Rural Independent Living (APRIL)
- Association of Assistive Technology Act Programs (ATAP)
- Association of University Centers on Disabilities (AUCD)
- Independent Living Research Utilization (ILRU)
- National Association of Councils on Developmental Disabilities (NACDD)
- National Council on Independent Living (NCIL)
- National Disability Rights Network (NDRN)
- The Partnership for Inclusive Disaster Strategies
This collaboration benefits from the disability networks’ extensive knowledge and expertise in meeting the needs of people with disabilities across the U.S. and USAging’s decades of experience operating the Eldercare Locator, the only federally funded national information and referral resource that supports consumers across the spectrum of issues affecting older Americans.
Last Modified: 05/15/2025